Quaprogen policies
Privacy Policy
Last updated: July 24, 2026
Information we process
Quaprogen processes account details, subscription records, assistant configuration, business contact information, call metadata, caller-provided information, transcripts, reports, task instructions, approvals, evidence and support communications needed to provide the service.
How information is used
Information is used to authenticate users, operate phone and resolution workflows, deliver reports, process billing, prevent fraud, troubleshoot failures, improve reliability and comply with legal obligations. Quaprogen does not sell personal information to advertisers.
Calls and AI processing
Calls may be transcribed and analyzed by automated systems to create summaries and actions. Customers are responsible for providing any notices or obtaining any consent required for their callers and jurisdictions. Do not submit passwords, one-time codes, Social Security numbers, complete payment-card numbers or complete bank-account numbers.
Service providers
Quaprogen uses service providers for hosting, databases, authentication, payments, telephony, email and AI processing. They receive only the information needed to perform their services and are subject to their own security and privacy obligations.
Retention and security
Records are retained for operational, billing, dispute, safety and legal needs. Customers may request account deletion, subject to records that must be retained. No system is perfectly secure, but Quaprogen uses access controls, signed webhooks, approval boundaries and encrypted service connections to reduce risk.
Mobile messaging
Mobile information and SMS consent are used only to deliver requested transactional messages such as call reports, service-request updates, appointment information and account notices. Mobile information and SMS consent are not sold or shared with third parties or affiliates for their marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.
Your choices
You may update account information, manage service status, cancel a subscription, opt out of text messages by replying STOP, and request access, correction or deletion by contacting support@quaprogen.com.